> For AI agents: the complete documentation index is at [llms.txt](https://saydart.com/llms.txt). A concatenated dump of public pages is at [llms-full.txt](https://saydart.com/llms-full.txt). Markdown versions of pages are available at the same path with a `.md` extension (for example `https://saydart.com/workflows/excel.md`).

Source: https://saydart.com/contact/

# Contact SayDart

Contact support@saydart.com for app support, billing questions or feedback.

Email support

Manage your subscription

Find an answer

## Before you get in touch

A few details help us understand your request.

### App support

Describe the expected and actual result and when it happened. Use the questions below; include a cropped screenshot if it helps, with private content removed.

- What were you trying to do?
- Which version and operating system were you using?
- What message or behavior did you see?
- Does it happen in one app or in several?

### Billing and subscriptions

Send your account email, order reference, charge date and issue. Never send passwords, verification codes, full card numbers or active credentials.

### Feedback and platform requests

Tell us what you want to write and which desktop platform you use. Feedback on the Mac Apple Silicon beta is welcome.

### Privacy and security

For data requests, identify the account and data involved. For security issues, describe the problem and how to reproduce it, without active credentials or other people’s private data.

## Related

## FAQ

### Should I send a recording or full conversation?

Start with a description of the problem and only the details needed to understand it. Remove unrelated private content from screenshots or files. Do not send credentials.

### Where can I manage a subscription myself?

Open your account’s subscription and billing page. Contact support if a required action is unavailable or fails.